Top Ten Articles to Read
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- Batalden - What is ‘‘quality improvement’’ and how can it transform healthcare?
- Auerbach- The Tension between Needing to Improve Care and Knowing How to Do It
- Berwick- The Triple Aim: Care, Health, and Cost
- Dekker- The system approach to medicine: controversy and misconceptions
- Benneyan- Statistical Process Control as a tool for research and healthcare improvement
- Ogrinc- SQUIRE Guidelines 2.0
- Shaqdan- Root Cause Analysis and Health Failure Mode and Effect Analysis: Two leading techniques in health care quality assessment
- Dixon-Woods- Explaining Michigan
- Ogrinc- Fundamentals of Health Care Improvement